How long does it take to get my order ship?
Orders are typically processed and packaged for shipment within a 24 to 72 hour time period. Your package should then take the number of days corresponding to your choice of the shipping method to arrive at your location. Please note that we do not ship out during the weekends, as FedEx does not normally do weekend deliveries. If you absolutely need an item to arrive during the weekend, a Saturday Delivery charge may be incurred for a weekend delivery.
What is your return policy?
Items can be returned in its original packaging with an RMA (Return Merchandise Authorization) number printed visibly on the outside of the packaging. All returns must be within 30 days of your purchase date. All qualifying returns are assessed a restocking fee of up to 25%, and shipping costs are non-refundable.
I can't find the answers to my questions!
Don't worry, our knowledgeable Sales Representatives are ready to help you. Feel free to email any further inquiries to [email protected], or give us a call toll-free at (800)463.1322, for international please call 1.323.463.5005.
