What Personal Information We Collect
We collect personal information that you choose to provide voluntarily when using the DVwarehouse.com web site. This information includes your email address and a password when you create your DVwarehouse.com account. You can browse our site without creating an account, but you will need to create an account when you request a quote and in order to take advantage of certain features, such as Special Offers. We may also ask for personal information when you contact our Customer Service. This will allow us to protect your confidentiality by verifying your identity.
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using our site.
Other Times We May Collect Personal Information
From time to time, DVwarehouse.com may conduct surveys and contests via our web site, email, or other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.
How We Use Your Personal Information
Information we collect on Dvwarehouse.com may be used to enhance your shopping experience in the following ways:
- Respond to your Request for Quote
- Deliver merchandise that you purchase online
- Register you as a member of Dvwarehouse.com
- Bill your credit card for your purchases
- Confirm your orders
- Respond to your customer-service inquiries or requests
- Communicate special offers and featured items to you, if you choose to receive such notices
- Find and stock the products you want
- Customize your shopping experience
When and With Whom We Share Your Personal Information
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives and trusted service providers and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with our Web site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; enabling access to our partners' sites; providing a personalized shopping experience; and completing credit card transactions.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
How You Can Control the Use of Your Personal Information
You can modify or delete your personal information anytime. Simply go to My Info Log in with your email address and password, then edit or delete whatever information you wish. Do not share your DVWarehouse.com password with anyone. Other than on our site, Dvwarehouse.com will never ask you for your password.
How You Can Decide What Marketing Communications You Receive From Us
If you choose to receive periodic communications from us, Dvwarehouse.com may from time to time send you email messages describing new items, featured merchandise and special offers. You can choose to stop receiving this email at any time. Simply reply the received marketing email with the word "remove" in the subject.
The only email messages you will receive from Dvwarehouse.com when you elect not to receive informational emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Customer Service inquiries and to answer any other questions you may have about our site. We may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce product recalls.
More about Your Privacy
We realize that making purchases at Dvwarehouse.com, or any other Web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit-card information, in addition to any other personal information that can be linked to you, personally.
We believe that you have a right to know, before shopping at Dvwarehouse.com or at any other time, exactly what information we might collect from you, why we collect it and how we use it. Dvwarehouse.com does not and will not sell or rent your personal information to anyone. You have the right to control your personal information on as you see fit. We collect only the personal information you allow us to collect, and then it is used only to help us serve you better.