CPS Warranty FAQ
PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY
• Full Coverage from Date of Purchase
• 100% Parts and Labor Coverage
• Includes Accidental Damage
• Includes Free Shipping
We’ve partnered with our friends over at Consumer Priority Service to offer extended warranties for most of our products! Simply add the extended warranty on the applicable item right next to where you would add the item to cart!
Is a CPS Warranty just an extension of the existing manufacturer’s warranty?
No, actually it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage & free shipping.
What’s the difference between a Replacement Plan and Repair Plan?
A Replacement Plan is available for products under $150. If the product fails, you will be reimbursed for what you paid for the product minus shipping and tax.
A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!
How am I covered?
For the Replacement Plan, your coverage provides for a one-time replacement of the covered product. For the Repair Plan, you are covered for a period of up to three years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.
When does my warranty coverage start?
Coverage begins on the 31st calendar day from when you purchased your product.
Can I transfer the Protection Plan to a new owner?
Yes! CPS Warranties are transferable between owners.
Is my product covered if it’s stolen or if I lose it?
Unfortunately the CPS Warranty does not cover lost or stolen products.
Is there a deductible?
Zero dollar deductible for the Replacement Plans and the Repair Plans.
What happens if my product breaks?
You can contact CPS directly to file a claim in three ways:
• Online at www.cpscentral.com and click the “File a Claim” button
• Via email at [email protected]
• Call in toll free at 800-905-0443